The recent California appellate decision in Enmark v. KC Community Care, LLC, reviewed the issues related to agency and arbitration agreements and provides information for the scope and extent of agency concepts regarding a conservator.
The Lanterman-Petris-Short Act (LPS) (Welf. & Inst. Code, § 5000 et seq.) “authorizes the appointment of a conservator for up to one year for a person determined to be gravely disabled as a result of a mental disorder and unable or unwilling to accept voluntary treatment.”
Lisa Enmark (Lisa) was under an LPS conservatorship when she moved into Community Care Center, a skilled nursing facility (Facility).
Her father Scott Enmark (Scott) signed two optional arbitration agreements with the Facility as Lisa’s representative.
After Lisa died, her parents (plaintiffs) sued the Facility’s owners and operators (defendants), asserting both successor and individual claims.
Defendants petitioned to compel arbitration.
The trial court denied the petition, finding no evidence of Scott’s authority to bind Lisa to arbitration on the successor claims.
As for the wrongful death claim, the court found neither Scott nor Lisa’s mother Marilyn Warhol (Marilyn) signed the agreements in their individual capacities.
On appeal, defendants contended the successor claims are subject to arbitration because the LPS conservatorship order authorized Scott to sign the agreement on Lisa’s behalf. Defendants also contended plaintiffs’ wrongful death claim is subject to arbitration.
In 2018, the superior court found Lisa was “gravely disabled” and “lack[ed] capacity to consent to psychotic medication.” Scott was appointed as the LPS conservator of Lisa’s person. The appointment was to expire in one year.
The LPS conservatorship order empowered Scott to place Lisa in “the least restrictive setting” for her “care and needs,” including a medical or psychiatric nursing facility; to require Lisa to “have treatment related specifically to remedying or preventing the recurrence of” her “being gravely disabled”; and to require Lisa “to accept psychotropic medications.”
The order also imposed “disabilities” on Lisa. She was prohibited from possessing a driver’s license and a firearm or other deadly weapon, refusing or consenting to treatment for her mental health disorders and other medical conditions, and “enter[ing] into any contract in which the consideration for performance is money or property.”
In 2019, Lisa was admitted to the Facility. Upon her admission, Scott signed two separate arbitration agreements, identifying himself as Lisa’s “Resident Representative.”
The first agreement subjected to binding arbitration “any dispute as to medical malpractice.” The second agreement subjected to binding arbitration “any claim other than a claim for medical malpractice, arising out of the provision of services by the Facility.”
Signing the arbitration agreements was not “a precondition [of the resident’s] admission,” and the agreements could be “rescinded” in writing. Scott did not rescind the agreements.
The agreements added they would bind not only the parties, but also the heirs, representatives, executors, administrators, successors and assigns of the parties, whose claims stem from a resident’s admission to the Facility.
In 2021, Lisa was sexually assaulted in her room by a male resident at the Facility. She died days later. Lisa was 37 years old.
Plaintiffs Scott and Marilyn filed a complaint against defendants KF Community Care, LLC, doing business as Community Care Center; Kirkside Facilities Operations, LLC; KSNF, LLC; Cambridge Healthcare Services, LLC; Jacob Wintner; and Ira Smedra.
As Lisa’s successor in interest, Scott asserted causes of action for dependent abuse, negligence, premises liability, negligent hiring, supervision, or retention, violation of the Patient’s Bill of Rights (Health & Saf. Code, § 1430), and willful misconduct.
Scott and Marilyn asserted a cause of action for wrongful death in their individual capacities.
Defendants petitioned to compel arbitration.
After a hearing on the petition, the trial court issued a minute order, denying the petition, finding defendants failed to establish Scott had authority to sign the agreements on Lisa’s behalf to arbitrate the successor claims. The court found Scott and Marilyn did not sign the agreements in their individual capacities to arbitrate the wrongful death claim.
The LPS Act governs the involuntary detention, evaluation, and treatment of persons who, as a result of mental disorder, are dangerous or gravely disabled.
The Act authorizes the superior court to appoint a conservator of the person for one who is determined to be gravely disabled so that he or she may receive individualized treatment, supervision, and placement.
The right to compel arbitration depends upon the existence of a valid agreement to arbitrate between the parties. Basic principles of contract law govern that question.
The party seeking to compel arbitration bears the burden of proving the existence of an arbitration agreement between the parties, and the party opposing the motion bears the burden of establishing a defense to the agreement’s enforcement.
Because arbitration is a matter of contract, the general rule is that one must be a party to an arbitration agreement to invoke or be bound by its terms.
Notwithstanding this general rule, a person (and, more specifically, a resident in a skilled nursing care facility) who did not sign an arbitration agreement can be compelled to arbitrate if there is an agency relationship between the resident and the person who signed the agreement.
Defendants first contend the trial court erred in finding they failed to prove Scott had authority to sign the agreements on Lisa’s behalf to arbitrate the successor claims.
An agent is someone who represents another—the principal—in dealings with third parties. (Civ. Code, § 2295.)
An agent has such authority as a principal actually or ostensibly confers upon him.
Actual authority is such as a principal intentionally confers upon an agent, or intentionally or by want of ordinary care allows the agent to believe himself to possess.
Ostensible authority is such as a principal, intentionally or by want of ordinary care, causes or allows a third person to believe the agent to possess.
An agent will normally have the authority to do everything necessary or proper and usual in the ordinary course of business for effecting the purpose of his agency.
Authority may be granted to an agent either by a precedent authorization or a subsequent ratification.
The crux of this case involves the construction of the LPS conservatorship order, and whether, as a matter of law, the order confers actual and/or ostensible authority on Scott to sign the arbitration agreements for Lisa.
If so, defendants have met their burden of proving valid arbitration agreements exist binding plaintiffs to arbitration of their successor claims.
The LPS conservatorship order cannot be construed as establishing Scott’s actual agency.
The hallmarks of actual agency are consent and control: Agency is the relationship which results from the manifestation of consent by one person to another that the other shall act on his behalf and subject to his control, and consent by the other so to act.
The principal must in some manner indicate that the agent is to act for him, and the agent must act or agree to act on his behalf and subject to his control.
By its nature, the conservator-conservatee relationship is not derived from actual agency. It does not depend on whether the conservatee consents to the conservator’s court-ordered authority.
Nor is the conservator subject to the conservatee’s control. Thus, with respect to actual agency, the LPS conservator agreement is not the basis for Scott’s authority to act for Lisa in any capacity as a matter of law.
Ostensible agency is a different matter. The LPS conservatorship agreement gave Scott ostensible or apparent authority to place Lisa in the Facility and to ensure she accepted and received all necessary medical care.
The question is whether Scott’s authority as Lisa’s conservator extended to signing the arbitration agreements on her behalf. In other words, to what extent can such authority be implied from the conservatorship order?
The appellate court concluded Scott’s execution of the arbitration agreements was not a health care decision binding Lisa—and Scott’s successor claims—to arbitration. Further, it concluded the court’s reasoning concerning the scope of a power of attorney applies equally to Scott’s ostensible authority under the conservatorship order. It did not authorize Scott to have Lisa’s claims against the Facility arbitrated.
Nothing in the LPS conservatorship order clearly authorizes Scott to agree to arbitration on Lisa’s behalf, thereby empowering him to waive her right to a jury trial on any claims against the Facility. There is no express language to that effect.
Nor is there a general or catchall provision from which that authority can be reasonably inferred. In asserting Scott derives such authority from his power to decide Lisa’s placement, defendants overlook the fact that committing a conservatee to a facility for treatment is itself a health care decision.
In sum, the trial court properly ruled Scott is not compelled to arbitrate his successor claims.
LESSONS:
1. An agent is someone who represents another—the principal—in dealings with third parties. (Civ. Code, § 2295.)
2. An agent has such authority as a principal actually or ostensibly confers upon him.
3. Actual authority is such as a principal intentionally confers upon an agent, or intentionally or by want of ordinary care allows the agent to believe himself to possess.
4. Ostensible authority is such as a principal, intentionally or by want of ordinary care, causes or allows a third person to believe the agent to possess.
5. An agent will normally have the authority to do everything necessary or proper and usual in the ordinary course of business for effecting the purpose of his agency.
6. Authority may be granted to an agent either by a precedent authorization or a subsequent ratification.
7. The hallmarks of actual agency are consent and control: Agency is the relationship which results from the manifestation of consent by one person to another that the other shall act on his behalf and subject to his control, and consent by the other so to act.
8. With respect to actual agency, the LPS conservator agreement is not the basis for Scott’s authority to act for Lisa in any capacity as a matter of law.