In the
recent California Supreme Court case of Horiike
v. Coldwell Banker Residential Brokerage Company, the court acknowledged the
"relatively recent development" of dual agency, and clarified that
where a broker lists real property and the broker's associate licensee (i.e.,
agent) represents the seller, and a different agent of the same broker
represents the buyer, both agents owe the same fiduciary duty as the broker to both
the seller and the buyer. This duty
requires both agents to learn and disclose all information materially affecting
the value or desirability of the property to both the seller and buyer, but not
information regarding what a seller would accept, or what a buyer would pay.
In Horiike, the seller's agent listed the
property at approximately 15,000 sq. ft., and he provided the buyer Horiike
with public record information from the tax assessor's office that stated the
living area was 9,434 sq. ft., and a copy of the building permit that described
the single-family residence as 9,224 sq. ft., a guest house of 746 sq. ft., a
garage of 1,080 sq. ft., and a basement of unspecified area. The seller's agent
also gave the buyer a small-print advisement that stated "Broker/Agent
does not guarantee the accuracy of the square footage." Horiike signed the two standard agency
disclosure forms required by California law, and a third disclosure form
entitled "Disclosure and Consent for Representation of More Than One Buyer
or Seller." The seller's agent did
not provide Horiike a written notice that he should hire a qualified specialist
to verify the square footage of the house, as he had provided to an earlier
buyer who cancelled, but he did provide Horiike a form advisory stating
"only an appraiser . . . can reliably confirm square footage . . .
Representations . . .".
The trial court ruled that the seller's agent
exclusively represented the seller, and therefore did not owe a fiduciary duty
to Horiike, and the jury returned a verdict in favor of Coldwell Banker. The Court of Appeal reversed the judgment on
the breach of fiduciary duty claim against the seller's broker and agent
concluding that the agent, as a salesperson working under the broker's license,
owed a duty to the buyer Horiike "equivalent" to the duty owed to him
by the broker. The Supreme Court
affirmed the judgment of the Court of Appeal and remanded the case for a
new trial, finding that the seller's agent had a duty to the buyer to disclose
the discrepancy between his representations regarding the square feet and the
publicly recorded documents, and alert Horiike that the agent's representations
were unverified.
In other
words, in a dual agency, the seller's agent has the same fiduciary duty to the
buyer as the broker, and it is an issue for the court or jury to decide if the
seller's agent breached that duty. This
case confirms the best practice in a dual agency is to clarify any information
and discrepancies regarding the value or desirability of a property, and the
both agents should disclose to the buyer all known facts materially affecting
the value or desirability that are not known to or reasonably discoverable by
the buyer.